Rental Terms

 

Please read the vehicle rental terms carefully

Basic Conditions

  • The driver must be at least 23 years old.
  • Minimum 2 years of driving license possession (mandatory for inspection).
  • Mandatory identification - ID card or passport for inspection.

Rental Duration

  • The minimum rental duration is 1 day (24 hours).
  • Vehicle pick-up and return times must be identical.
  • A 60-minute delay is tolerated when returning the vehicle, after which a new rental day is charged.
  • When renting a vehicle for 1 day, the unlimited mileage option is charged.
  • “Unlimited mileage” denotes an option with 400km/day included.

Payment and Deposit

  • The rental is paid upon vehicle pick-up by credit card (DINA, VISA, MASTERCARD, MAESTRO, AMEX), cash, or bank transfer (legal entities).
  • Prices are for informational purposes and are subject to change.
  • Discounts DO NOT APPLY in case of vehicle damage.
  • A deposit is mandatory and depends on the vehicle category and rental duration. The deposit is paid via bank card.
  • All traffic violations are charged with a 20% fee.

Pick-up and Return

  • The vehicle can be picked up and returned at our branch in Novi Sad, Mičurinova 68a, and it is possible to return/pick up the vehicle outside the branch (airport, hotel, home address, company, etc.) with an additional charge. The vehicle can also be picked up and returned outside working hours, with an additional charge.
  • When picking up and returning the vehicle, it is mandatory to sign a rental agreement.
  • We advise you to inspect the vehicle thoroughly with our employee and take a video/photos of the vehicle on the spot before pick-up.
  • Vehicles are picked up and returned with a full tank of fuel.
  • In case the reserved vehicle is unavailable, the user will be assigned another vehicle from the same (or a higher) category.

Insurance

  • Without a police report, the full amount of damage and/or theft will be charged to the client, regardless of the type of insurance purchased. The report must be made even in cases where the client was not present when the vehicle was damaged (e.g., the vehicle was damaged in a parking lot by an unknown person).
  • Kasko insurance does not cover interior damage, tires, windshield, lost keys, or fuel contamination.
  • When picking up the vehicle, the user is obliged to record/photograph the vehicle in the condition they received it.

Prohibitions and Restrictions

  • It is forbidden to drive the vehicle under the influence of alcohol, drugs, or medication. In these cases, insurance is NOT VALID, the client is charged the full amount of damage/theft.
  • Only the person listed as the Driver in the vehicle rental agreement can drive the rented vehicle. It is allowed to add 1 additional Driver to the agreement, with the approval of INEX RENT A CAR, upon vehicle pick-up.
  • It is forbidden to give the rented vehicle to unauthorized persons, i.e., persons not listed in the rental agreement. In these cases, insurance is NOT VALID, the client is charged the full amount of damage/theft.
  • Smoking is prohibited in the vehicles, the penalty for violation – 100e.

By signing the agreement, you agree to the rental terms of INEX Rent-A-Car agency.